Hard Rock Hotel Riviera Maya (Adults Only)

$$$$||View on mapRiviera Maya, MexicoKm. 72 Carretera Cancun-Tulum, Riviera Maya, Mexico, 77710|
8.2
Great
|75 photos
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Rooms and Guests2 Guests, 1 room
Hard Rock Hotel Riviera Maya (Adults Only)
Km. 72 Carretera Cancun-Tulum, Riviera Maya, Mexico, 77710·View on map
$$$$
Overall Score
Great
8.2Great
Highest Rated
Staff8.8
Location8.6
Comfort8.2
Cleanliness8.1
Lowest Rated
Facilities7.9
Free WiFi7.5
Value for money7.5
Who stays here
Families53%
Couples26%
Groups19%
Business1%

Overview

Overall Score
Great
8.2Great
Highest Rated
Staff8.8
Location8.6
Comfort8.2
Cleanliness8.1
Lowest Rated
Facilities7.9
Free WiFi7.5
Value for money7.5
Who stays here
Families53%
Couples26%
Groups19%
Business1%

5-star adults-only resort on the Riviera Maya with the Caribbean's largest spa and music-themed amenities

Accommodations & Dining

Hard Rock Hotel Riviera Maya offers 9 on-site restaurants serving cuisines from French to Mexican, with venues like Le Petit Cochon and Toro steakhouse. The adults-only section, Heaven, provides private swim-up suites and rooms with rooftop jacuzzis for elevated privacy. Guests can access breakfast at Faro, a buffet with ocean views, and enjoy 24-hour room service with premium beverages included.

Rock Spa® & Wellness

The Rock Spa® at Hard Rock Riviera Maya is the largest spa in the Caribbean, containing 75 treatment rooms for massages, hydrotherapy, and facials. The spa's signature

Beach & Pool

The resort has a private beach area with calm lagoon waters, ideal for swimming and snorkeling, plus an infinity swimming pool with pool bar and sun loungers. Additional pools include the adults-only Eden pool with live music and a separate pool with a swim-up bar. Guests can reserve Bali beds on the beach or use the whirlpool ledge for relaxing views.

Entertainment & Activities

Hard Rock Hotel Riviera Maya offers The Sound of Your Stay® program, providing in-room guitar rentals and curated playlists. A state-of-the-art fitness center, Body Rock®, holds daily yoga and fitness classes, while the resort's entertainment team organizes bingo, volleyball, and poolside games. Nightly shows include Queen tributes and cultural performances, plus a nightclub with DJ events.

Nearby & On-Site Excursions

Guests can access a golf course on the property and a water park with slides, both included at no extra charge. The hotel arranges tours to Chichen Itza, one of the Seven Wonders of the World, and Cenote for refreshing swims. Complimentary bicycles, snorkeling equipment, and tennis courts let guests explore the Riviera Maya coastline.

  • Adults-Only: Exclusive adults-only section with private pools and bars
  • Rock Spa: Largest spa in the Caribbean with 75+ treatment rooms
  • Entertainment: Live performances, DJ parties, and themed dinner nights
  • Music Experience: Sound of Your Stay® personalized audio equipment
  • Dining: 9 restaurants with international chefs and fine-dining options
  • Activities: Golf course, water park, snorkeling, and tennis courts

Licence number: 008-007-000402/2025

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
The hotel Hard Rock Riviera Maya (Adults Only) serves a full breakfast for free. 
Pets
Pets are not allowed.
Building
Number of rooms:153
Former name
Aventura Spa Palace
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Queen Suite
  • Max:
    6 persons
  • Bed options:
    2 Queen Size Beds
Deluxe Double Room
  • Max:
    3 persons
  • Bed options:
    1 King-size bed
Deluxe Pool Side King Room
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
  • Garden view
  • Shower
  • Coffee machine

Facilities

Main facilities

Wi-Fi
Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Infinity pool

Air conditioning
All inclusive
Facilities for kids

Game room

Cots

Sports & Fitness

  • Fitness centre
  • Snorkelling
  • Tennis court
  • Bowling
  • Golf course
  • Billiard tables
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • All inclusive
  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Game room

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Essential information about Hard Rock Hotel Riviera Maya (Adults Only)

💵 Lowest room price 282 £
📏 Distance to centre 7.1 km
✈️ Distance to airport 20.2 km
🧳 Nearest airport Aeropuerto de Playa del Carmen, PCM

Location

Km. 72 Carretera Cancun-Tulum, Riviera Maya, Mexico, 77710
Address
The address has been copied.
Km. 72 Carretera Cancun-Tulum, Riviera Maya, Mexico, 77710
Map view
Km. 72 Carretera Cancun-Tulum, Riviera Maya, Mexico, 77710
  • City landmarks
  • Nearby
  • Restaurants
Adventure Spa Palace
130 m
Restaurant
Santi&peccatori
700 m

Reviews of Hard Rock Hotel Riviera Maya (Adults Only)

The essence·from guest reviews·past 2 years

We read 2,403 guest reviews so you don’t have to

One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: solid choice
rated 8+
4.8/ 5
1,502 reviews
8.2/ 10
45 reviews
4.7/ 5
856 reviews

FAQ about Hard Rock Hotel Riviera Maya (Adults Only)

Which attractions can we visit during our stay at the 5-star Hard Rock Hotel Riviera Maya- Heaven Section?
Adventure Spa Palace, set 150 meters from the 5-star Hard Rock Hotel Riviera Maya- Heaven Section, as well as Marina Puerto Aventuras Office placed 25 minutes' walk away are well worth visiting.
What is the nearest airport to the Hard Rock Hotel Riviera Maya- Heaven Section?
Aeropuerto de Playa del Carmen airport lies within 25 km of the Hard Rock Hotel Riviera Maya- Heaven Section and is reachable with a 20-minute drive.
Is airport shuttle provided by Hard Rock Hotel Riviera Maya- Heaven Section hotel?
Bus shuttle which will take you to Hard Rock Hotel Riviera Maya- Heaven Section hotel with a 20-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Is there free parking in the 5-star Hard Rock Hotel Riviera Maya- Heaven Section hotel?
Yes, at the 5-star Hard Rock Hotel Riviera Maya- Heaven Section hotel free private parking is provided on site for free.
Does the hotel serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of the hotel.
What is the timeframe for check-in and check-out in the hotel?
Guests of the hotel can check in from 15:00 to 23:59 and check out from 12:00.
How much does a room at the Hard Rock Hotel Riviera Maya- Heaven Section hotel cost?
The prices at the Hard Rock Hotel Riviera Maya- Heaven Section hotel start from $381.
What payment methods are accepted in Hard Rock Hotel Riviera Maya- Heaven Section?
Payment methods in Hard Rock Hotel Riviera Maya- Heaven Section include:
  • сash
  • American Express
  • Visa
  • Mastercard
What room types does the 5-star Hard Rock Hotel Riviera Maya- Heaven Section comprise?
The 5-star Hard Rock Hotel Riviera Maya- Heaven Section provides such room types as Deluxe King Room, King Suite, and Deluxe Room.
Which facilities are included in the rooms at the hotel?
Every room at the hotel includes a flat-screen TV with satellite channels as well as a laptop safe for guests' security.
Does the 5-star Hard Rock Hotel Riviera Maya- Heaven Section feature any spa facilities?
Pampering amenities in the 5-star Hard Rock Hotel Riviera Maya- Heaven Section include a Jacuzzi and a sauna.
Is swimming pool available at the Hard Rock Hotel Riviera Maya- Heaven Section hotel?
Yes, the Hard Rock Hotel Riviera Maya- Heaven Section hotel features an outdoor swimming pool.
Check rooms and rates
Check-in
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-
Check-out
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Rooms and Guests2 Guests, 1 room